★ FOUNDED IN 2004• OVER 20 YEARS OF HOPE & SERVICE

Policies & Procedures

Accessible operations and policy manual for Battlefield Lighthouse.

All prepared policies are now linked below. Select any book to open the accessible policy content. Forms are available in the Forms Library.

Book 1 – Governance Manual

Mission, vision, values, and Christ-centered service identity. Open this policy book.

Book 2 – Adult Low-Barrier Shelter Operations

Adult shelter only: 18 years of age and older. Open this policy book.

Book 3 – Human Resources & Workforce Standards

Equal employment opportunity. Open this policy book.

Book 4 – Security Operations Manual

Security mission and professional standards. Open this policy book.

Book 5 – Facilities, Food & Environmental Operations

Housekeeping schedules. Open this policy book.

Book 6 – Case Management & Housing Navigation

Initial guest contact and assessment. Open this policy book.

Book 7 – Emergency Operations Plan

Incident Command System. Open this policy book.

Book 8 – Quality Assurance, Compliance & Risk Management

Quality indicators and dashboards. Open this policy book.

Book 9 – Staff Training Academy

New employee orientation. Open this policy book.

Book 10 – Operations Implementation Guide

Daily master schedule. Open this policy book.

Christ-Centered Service Statement

Battlefield Lighthouse serves with compassion rooted in the love of Jesus Christ while providing shelter and support without unlawful discrimination.

“I am the light of the world. Whoever follows me will never walk in darkness, but will have the light of life.” — John 8:12

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